Privacy Policy

Information we collect

Account, booking and contact information. When you create an account, book or attend a class, make a purchase, sign up for emails, or contact us, we may collect your name, email address, phone number, address, account identifiers, booking and attendance history, purchase history, and information you choose to provide.

Payment information. Our payment service providers process payment details, such as credit or debit card information, to complete purchases. We receive transaction details to manage bookings and purchases; we do not need your full card number to do this.

Technical and usage information. Our website, app and their service providers may process IP addresses, device identifiers, app interactions, crash reports, diagnostics and performance information to operate, maintain and improve the services.

App functionality. Depending on the features used and permissions granted, the app may access precise location and information about installed apps to support app functionality. You can control location permission in your device settings.

Optional health and fitness information

If you choose to connect Apple Health on iOS or Health Connect on Android and grant permission, the JIVA NY app can read heart rate and active calories burned to display workout statistics for completed classes.

These health values are processed on your device, displayed to you, and then discarded. They are not sent to or stored by Mariana Tek or Jivamukti Yoga® New York, are not included in analytics, and are not shared with third parties. Studio staff cannot see these values. The app does not write information back to Apple Health or Health Connect.

You can revoke access at any time through your device’s Apple Health or Health Connect settings. Once access is revoked, these metrics will stop appearing in the app.

How we use information

We use account, booking, purchase, contact and technical information to manage accounts, classes, memberships and purchases; send confirmations and important service updates; respond to questions; and maintain and improve our services.

If you sign up for studio news, we may email you about classes and events. You can unsubscribe through any promotional email. The optional health metrics described above are used only to display your workout statistics.

How we share information

We share information needed to operate our services with providers such as Mariana Tek, payment processors, email providers, and providers of app analytics and diagnostics. These providers process information to support the services they supply. We may also disclose information when required by law. We do not sell customer lists.

The optional heart rate and calorie values described above are excluded from this sharing: they remain on your device and are not sent to us, Mariana Tek or analytics providers.

Cookies and other services

Our website includes links and embedded services for functions such as booking and maps. When you use or load these services, their providers may receive technical information such as your IP address and may use cookies or similar technologies. Their privacy policies also explain how they handle information.

You can manage cookies through your browser settings. Blocking cookies may affect some functions. You can manage app notifications and device permissions in your device settings.

Your choices and account deletion

To request access to, correction of, or deletion of your JIVA NY account and associated personal information, email info@jivamuktiyoganyc.com. For an account-deletion request, use the subject “JIVA NY account deletion” and include the email address associated with your account. You do not need to reinstall the app to make this request. Do not send your password or full payment-card details.

We may need to verify your identity before acting on a request. Some records may need to be retained for legal, tax or transaction-recordkeeping obligations. You can contact us with questions about information retained in connection with your request.

Deleting the app from your phone does not delete your account. Revoking health access stops metrics from appearing in the app; it does not itself delete the original records held in Apple Health or Health Connect. You can manage those records through the relevant health service.

Retention and security

We keep personal information only as long as needed to provide our services and meet applicable recordkeeping obligations. Retention depends on the type of information, the purpose for which it is used, and any legal, tax or transaction requirements. The optional health metrics follow the separate on-device handling described above.

We use reasonable measures to protect personal information. No online service or method of storage is completely secure.

Children

Our website and app are not directed to children under 13, and we do not knowingly collect their information online. If you believe a child under 13 has provided personal information, please contact us.

Policy updates

We may update this policy as our services or privacy practices change. We will post the updated policy and its effective date on this page.

Contact

JIVA NYC LLC / Jivamukti Yoga® New York

267 Douglass Street, 4th Floor, Brooklyn, NY 11217

info@jivamuktiyoganyc.com